Privacy Policy

Last updated: 29 April 2026

This Privacy Policy describes how Dello Musa ("we", "us", "our") collects, uses and protects your personal data when you visit or make a purchase from this store.

1. Data Controller

Dello Musa
CVR: DK40954384
Email: hashimmusajr@hotmail.com
Phone: +45 26 36 26 79

2. Personal Data We Collect

  • Contact details: name, email, phone, billing and shipping address.
  • Order information: products ordered, payment confirmation, order history.
  • Technical data: IP address, browser, device, pages visited (cookies and similar technologies).
  • Marketing preferences and any consent you have given.

3. How We Use Your Data

  • Fulfil your order, process payment, ship goods and handle returns.
  • Send order confirmations, shipping updates and customer service messages.
  • Send marketing emails — only with your explicit consent (e.g. newsletter sign-up).
  • Comply with legal obligations (bookkeeping, tax, consumer protection).
  • Improve our website, products and customer experience.

4. Legal Basis (GDPR Art. 6)

  • Performance of a contract: to fulfil your orders.
  • Consent: for marketing emails and non-essential cookies. Withdrawable any time.
  • Legal obligation: Danish bookkeeping law (5-year retention).
  • Legitimate interest: security and fraud prevention.

5. Sharing Your Data

We share data only with the processors needed to operate the shop:

  • Shopify (e-commerce platform, hosting)
  • Payment providers (e.g. Stripe, Klarna, MobilePay)
  • Shipping carriers (Denmark and EU)
  • Email marketing platform (e.g. Klaviyo / Shopify Email)
  • Accounting and bookkeeping software

We do not sell your personal data to third parties.

6. International Transfers

Some processors are located outside the EU/EEA (e.g. Shopify in Canada and the US). Transfers are protected by EU Standard Contractual Clauses or adequacy decisions issued by the European Commission.

7. Data Retention

  • Order data: 5 years from end of financial year (Danish bookkeeping law).
  • Newsletter data: until you unsubscribe.
  • Cookies: see cookie banner for individual lifetimes.

8. Your Rights (GDPR)

You have the right to access, correct, delete, object to or restrict processing of your data, request data portability, withdraw consent, and lodge a complaint with the Danish Data Protection Authority (Datatilsynet).

To exercise any right, contact hashimmusajr@hotmail.com.

9. Cookies

We use essential cookies for the shop to function (cart, checkout) and, with your consent, analytics and marketing cookies. Manage preferences via the cookie banner.

10. Changes to This Policy

We may update this policy. The "last updated" date above reflects the latest revision.

11. Contact

Dello Musa
CVR: DK40954384
hashimmusajr@hotmail.com
+45 26 36 26 79